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Accessibility Statement

Ampersand Counseling & Well-Being, PLLC

 

Effective Date: 9/13/2026
Last Updated: 9/13/2026

Our Commitment

Ampersand Counseling & Well-Being, PLLC is committed to ensuring digital accessibility for all people, including those with disabilities. We believe that everyone deserves equitable access to mental health resources and information. We are actively working to make our website usable by everyone, regardless of ability, and we welcome your feedback as we continue to improve.

Conformance Status

We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. WCAG 2.2 is an internationally recognized set of guidelines developed by the World Wide Web Consortium (W3C) that explains how to make web content more accessible to people with disabilities . Level AA addresses the most common and significant barriers to access and is the standard adopted by many organizations and governments.

Current Status: Our website is partially conformant with WCAG 2.2 Level AA. This means that some parts of the website do not yet fully meet all accessibility standards. We are actively working to address these issues .

Accessibility Testing

Accessibility testing of our website is performed by a third-party accessibility specialist. This independent evaluation helps us identify barriers and prioritize improvements. Our testing process includes a combination of automated scans and manual testing with assistive technologies such as screen readers and keyboard navigation.

Measures We Have Taken

We have implemented the following measures to improve accessibility:

  • Added descriptive alternative text to meaningful images

  • Ensured sufficient color contrast between text and backgrounds

  • Structured content with clear headings and logical reading order

  • Made navigation usable via keyboard

  • Ensured form fields include clear labels and instructions

  • Used semantic HTML to support assistive technologies

Known Limitations and Areas for Improvement

We are actively working to identify and fix accessibility issues. Known areas we are addressing include:

  • Ensuring all interactive elements meet minimum target size requirements (WCAG 2.5.8)

  • Verifying that focus indicators are clearly visible on all interactive components

  • Reviewing older content for proper heading structure and readability

  • Confirming all functionality is operable without dragging movements (WCAG 2.5.7) 

We are committed to resolving these issues and will update this statement as progress is made. If you encounter a barrier that is not listed here, please let us know so we can address it.

Compatibility with Browsers and Assistive Technology

This website is designed to be compatible with the following:

  • Browsers: Recent versions of Chrome, Firefox, Safari, and Edge

  • Assistive Technology: Screen readers including JAWS, NVDA, and VoiceOver; screen magnification software; speech recognition software; and keyboard-only navigation

If you experience difficulty using our website with your assistive technology, please contact us.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any barriers, have difficulty accessing content, or have suggestions for improvement, please contact us using one of the following methods:

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Phone: 847-868-2132
Email: info@ampersandpractice.com
Mail: Ampersand Counseling & Well-Being, PLLC, 5225 Old Orchard Rd STE 24B, Skokie, IL 60077

 

We aim to respond to accessibility feedback within 5 business days .

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may escalate the matter by contacting the practice owner directly or by filing a complaint with the appropriate regulatory authority. We are committed to resolving concerns in good faith.

Technical Specifications

This website relies on the following technologies to work with your browser and any assistive technologies:

  • HTML

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

Ampersand Counseling & Well-Being, PLLC assesses the accessibility of this website through the following approaches:

  • External evaluation: Third-party accessibility audit and ongoing monitoring

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