Website Privacy Policy
Effective Date: 9/13/2026
Last Updated: 9/13/2026
Introduction
Ampersand Counseling & Well-Being, PLLC (“we,” “us,” or “our”) respects your privacy. This Website Privacy Policy explains how we collect, use, and protect information when you visit our website at ampersandpractice.com.
This policy covers information collected through the website only. It does not describe how we handle Protected Health Information (PHI) in the course of providing therapy services. For that information, please refer to our separate Notice of Privacy Practices, which is provided to clients at intake and is available upon request.
Please note: Our website contact form is not intended for clinical or sensitive health information. Please do not include diagnoses, treatment details, or other private health information in any message sent through this site. Once you become a client, we will provide secure methods for communication.
Information You Provide Voluntarily
When you interact with our website, you may choose to provide personal information, including:
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Your name
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Email address
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Phone number
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Information submitted through our contact form or appointment request forms
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Any other information you choose to share
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
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IP address
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Browser type and version
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Device type
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Pages visited and time spent on the site
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Referring website or source
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General geographic location (city/region level)
This information is used for website functionality and analytics and does not typically identify you personally.
How We Use Your Information
We use the information we collect to:
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Respond to your inquiries and schedule consultations
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Provide the services you request
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Communicate with you about our practice
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Improve our website and services
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Comply with legal, ethical, and professional obligations
We do not use your information for marketing purposes without your explicit consent.
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
We may use Google Analytics, Wix Analytics, or similar tools to understand how visitors use our site. These tools may collect information such as how often users visit, what pages they visit, and what other sites they used prior to arriving at our site. This information is used only to improve our website.
You may disable cookies through your browser settings. However, some features of the site may not function properly if cookies are disabled.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:
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Service Providers: We may use trusted third-party vendors to assist with website hosting, analytics, or secure forms. These providers are bound by confidentiality agreements and may only use your information to perform services on our behalf.
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Legal Requirements: We may disclose information if required to comply with legal obligations, court orders, or governmental inquiries .
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Safety: We may disclose information when necessary to protect the safety of you or others, or to prevent serious harm.
Data Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Your Rights
Depending on your state of residence, you may have rights regarding your personal information, including:
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The right to request access to the personal information we hold about you
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The right to request correction of inaccurate information
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The right to request deletion of your personal information
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The right to opt out of certain uses
To exercise these rights, please contact us using the information below. We will respond within the timeframes required by applicable law.
Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any site you visit.
Changes to This Policy
We may update this Website Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Website Privacy Policy or our privacy practices, please contact us:
Ampersand Counseling & Well-Being, PLLC
5225 Old Orchard Rd STE 24B
Skokie, IL 60077
847-868-2132
info@ampersandpractice.com